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Question regarding my bill

Exeter
Level 1: Joiner
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on ‎18-07-2019 20:00

on ‎18-07-2019 20:00

Hi, currently I live outside UK and European Union and I am not able to check why O2 is taking so much money from my bank account.

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jonsie
Level 94: Supreme
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on ‎18-07-2019 20:10

on ‎18-07-2019 20:10

You should be able to get a detailed breakdown in My O2. If not then give customer service a call

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎18-07-2019 21:20

on ‎18-07-2019 21:20

@Exeter 

Unfortunately your MyO2 app won't work abroad but you can always login online. 

However it is free to call customer service on +443448090202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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