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Level 1: Joiner
Exeter
Posts: 1
Registered: ‎18-07-2019

Question regarding my bill

on ‎18-07-2019 20:00

Hi, currently I live outside UK and European Union and I am not able to check why O2 is taking so much money from my bank account.

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jonsie
Posts: 83,308
Topics: 577
Solutions: 4,109
Registered: ‎04-01-2009

Re: Question regarding my bill

on ‎18-07-2019 20:10

You should be able to get a detailed breakdown in My O2. If not then give customer service a call

Guide: How to find help & contact O2 

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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MI5
Posts: 114,407
Topics: 569
Solutions: 15,479
Registered: ‎04-04-2012

Re: Question regarding my bill

on ‎18-07-2019 21:20

@Exeter 

Unfortunately your MyO2 app won't work abroad but you can always login online. 

However it is free to call customer service on +443448090202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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