Querying my Direct Debits payments with O2

[Jan10]

I've noticed 4 different Direct Debits being paid from my bank to O2 and I cannot find ,on their app, how to ask them about this, can anyone help please and a Thankyou 

[pgn · Accepted solution]

Hi, @Jan10 - Contact Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone. Call around 08:15amUK time any day. Good luck!

[Bambino]

@Jan10 You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.