cancel
Showing results for 
Search instead for 
Did you mean: 

Querying bill

Skanky
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have recently up graded my phone. Says next bill due is £84!! Why???

Cannot log on to my02 - round and round for email/password, account not registered but can get an excessive bill!!!!!

Message 1 of 2
72 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 78: King of Kings
  • 19834 Posts
  • 961 Topics
  • 2828 Solutions
Registered:

@Skanky If you contact O2 via social media they should be able to advise you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Alternatively you can call 202 from your mobile or 0344 809 0202 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
67 Views
1 REPLY 1

Bambino
Level 78: King of Kings
  • 19834 Posts
  • 961 Topics
  • 2828 Solutions
Registered:

@Skanky If you contact O2 via social media they should be able to advise you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Alternatively you can call 202 from your mobile or 0344 809 0202 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 2
68 Views