Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moving PAYG balance to new contract

I recently signed up a new O2 contract. I also have a PAYG number which I no longer use. Is it possible to bring the balance over to the new contract (and cancel the PAYG number)? I searched previous threads on this and it was suggested to use "Keep ...

Resolved! Spend cap

How do I see my spend cap

Resolved! Upgrade

I upgraded yesterday. Just set all my phone up and realised its a new number. Somehow instead of upgrading its set up a different plan. I now have two running.

Claiming my galaxy s22 smartphone earbuds

I am still waiting for my samsung s22 phone because it is waiting for stock, however time is running out for me to make a valid claim. What if my phone does not arrive in time before the cut off date, for me to claim my earbuds?

claiming £50 google play voucher for 2022

Good Evening Has anybody had luck claiming the voucher for this year as I am struggling to get anywhere with it. Regards

Resolved! New phone

I ordered through click and collect upgrade still not had email to go collect phone 2 days later how long do i need to wait

Resolved! Phone number

Hi all, How the smeg do i find out what my new o2 monthly sim phone number is when its not in the sim pack?

Resolved! Broken Phone Switching Sim

My phone is broke with water damage and I plan to upgrade, although it says on this website to switch sim I will need to verify via text, obviously this can't be done on my old phone can I just put the sim in my new phone and it will work? Thanks

Resolved! pay off contract

Hi can I pay off my contract online how do I find out how to settle it without calling please

Resolved! Samsung upgrade

I recently upgraded and offer was if I upgraded to a Samsung phone I would get £250 When do I get this

O2

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