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Angela
Level 1: Joiner
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I have requested through text message for the add on purchase option to be closed on this account and at the moment it is still live. Can you please turn it off as I do not want bills of £80 per month thanks

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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
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hi @Angela you will need to contact customer service on 202 please. We can't do that on here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
Level 94: Supreme
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Anonymous
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If you don’t want high bills then I suggest you change to a different tariff or get premium bars added
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jonsie
Level 94: Supreme
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@Anonymous wrote:
If you don’t want high bills then I suggest you change to a different tariff or get premium bars added

@Angela has already requested a bar which is what she is asking for again  No need to change tariff, simply contacting them again to do what she asked for. 

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