Prime Benefits Cancellation

[jalmo33]

Hi,

I have just cancelled my free 3-month Amazon Prime benefits with O2 and I would like confirmation that I will not be charged on my next bill for it.

The reason I feel it necessary to ask this is because I have previously cancelled Prime benefits through O2 and was still charged beyond my free period.

Many thanks

[jalmo33]

Sorry, I did not mean to post this publicly. I thought I selected speak to an agent. Does anybody know how to delete this thread?

[madasaf1sh]

@jalmo33 

This isnt customer services, but if it says so in Myo2 that the extra is cancelled and is done before your next bill (or within 7days of it ) then you shouldnt.. 

I normally get a text on a few days of renewal to say its cancelled.

But you can ask o2 Guide: How to find help & contact O2 to confirm

[MI5]

@jalmo33 

You can only delete your text, not the thread.

All ways to contact O2 here Guide: How to find help & contact O2 

[jalmo33]

Thank you very for the information 👍