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Premium charges

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Anonymous
Not applicable

on ‎20-01-2018 20:44

on ‎20-01-2018 20:44

This month I have started being regularly charged 0.083p but not sure what for. It is itemised as 68463 each time. It occurs every few days and up to 4 times in one day. Can anyone shed any light?
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MI5
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on ‎20-01-2018 20:52

on ‎20-01-2018 20:52

Have a look at this help thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
You could have accidentally signed up to a premium service.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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pgn
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‎20-01-2018 20:52 - edited ‎20-01-2018 20:53

‎20-01-2018 20:52 - edited ‎20-01-2018 20:53

SMS to check National Lottery results, perhaps, @Anonymous ?

 

http://lotterynation.co.uk

 

 

 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
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on ‎20-01-2018 20:52

on ‎20-01-2018 20:52

Have a look at this help thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
You could have accidentally signed up to a premium service.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
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on ‎20-01-2018 20:54

on ‎20-01-2018 20:54

Google suggests it's Lottery results https://www.google.co.uk/search?q=68463&oq=68463&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎23-01-2018 10:46

on ‎23-01-2018 10:46

@Anonymous did you find out what these mystery charges were for? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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