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Pre-ordered Oneplus 3T. Delivery today and it hasn't been dispatched.

Anonymous
Not applicable
I have preordered the Samsung Oneplus 3T on Saturday together with a 24 month contract. Launch day is today and so is their promised delivery date however I have not heard anything about it. Yesterday I contacted then through Web chat and was told that it will come today however when I called up this morning, i was told that the phone is waiting for dispatch and all the person said was that I won't get it today and that he can't give me a time scale. There's nothing showing up underneath my orders and services (phone order nor contract) so I don't know what's going on. What is going on?
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Toby
Former Staff
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Hi @Anonymous and @Anonymous

Sorry about the delay. Due to an unexpected issue our shipping timelines slipped for this but you should get it today if you were expecting it yesterday!

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