Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! When I get a call I cant hear them

So I recently started getting it where I would receive a call and when I answer I cant hear them this went on for a week so after trying many things I gave up and went for an upgrade so I went from a Samsung Note3 to an iphone 6s plus but its doing t...

Resolved! APN for tethering or mobile hotspot

Is there any specific APN designed for tethering or mobile hotspot?

Resolved! Slightly confused - what do I need to pay to leave O2 Refresh?

I just spoke with an online advisor, about leaving O2, as I wish to pay my remaining device plan then leave O2 onto a competitors SIM only deal. The agent/advisor told me they would add my remaining tarriff to my device plan after 14 days after disco...

Resolved! The issues begin

So, I've been with o2 for just over 2 months now and that's the issues starting unfortunately When I first joined, I was getting excellent 4G, over 23mbps. Now, I barely get 2G and the speeds for data is around 0.3mbps.... big difference. Calls and t...

American Express Card rejected

Just wondering if any one else has had problems paying their account using an American Express card. When trying to pay my bill this month, I keep getting an unable to process payment message and to contact my bank, which I have done only to be told ...

Resolved! Billed for "Last" Not Provided Pay Monthly services

Hi, here is my situation: I've bought a phone on Pay Monthly plan in April 2014, I've paid it off this year after 24 months. My last phone payment bill was in middle of March 2016 and got the letter that it's been paid, off, all good.I've decided I w...

Macdonalds employee discount query

Hi,my brothers girlfriend workes in macdonaldas and was telling me she can get 25% or 15% depending on the contract.Im due an upgrade and i was wondering can anyone explain to me what way the discount works on a refresh contract.Thanks

Resolved! MOTO X Play - Block Number

Hi. I am recieving a lot of nuisance texts and calls from an ex, who frankly I want nothing to do with anymore. I have a MOTO X Play running Android 6.0.1. On my old phone also with O2, an HTC Desire 510 blocking numbers was a fairly simple task an a...

Resolved! Heloo

Heloo!!...i make a contract for 24months with o2...i would like to know if i pay after 2 months all the amount for the phone...i cand end my contract with them?

Resolved! sim swap fail

I'm on a pay monthly bill and I ordered a new SIM deal on pay monthly, I tried to do a SIM swap via text but said it couldnt progress the swap so then tried via link online but it said swap was already in progress and now on my o2 it has both mobile ...

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