About harryw66

harryw66 · 29-12-2021

Hi all,I purchased a Like New PAYG phone from the o2 website which was clearly described a USB C type connectors.However, while I received the correct phone model - it is Micro USB.I have rang PAYG Customer services several times but still not got a ...

harryw66 · 30-09-2016

Hi all, I have read the returns / cancellation policy stuff etc but still unsure ... I am tempted by the new OnePlus 3 phone being sold instore. However, having never owned a non-premium brand phone before I am hesitant. I know with Vodafone you can ...

harryw66 · 13-10-2014

I recently ordered a new Pay&Go sim from O2.I then recevied an email from O2 which stated 'Top up now to get £20 credit.Don't forget you can still claim your £20 extra credit when you top up your new sim by 10th October 2014.'It also stated 'Min £10 ...

harryw66 · 30-12-2021

Thanks - managed to get through at 8:30am in the morning after speaking to 3 different people.I was then told to just google O2 Returns label, download the label, fill it out and send it back via the local post office.Not sure what the other person w...

harryw66 · 30-09-2016

Ok - cheers everyone. Think I am going to try out the OnePlus 3.

harryw66 · 30-09-2016

Cheers, I read the Change mind policy page earlier. I guess I am more concerned about the 'The goods must still be in a brand new condition' bit. I know with Vodafone my wife tried a particular phone out for several hours, but decided the camera was ...

harryw66 · 13-10-2014

I sent 3 or 4 SMS messages and made a few very short calls - just to test the spare phone that I bought the SIM card for.I am still a bit puzzled how that cost me £3.65 - but certainly not used it enough to cost me £13.65 in charges! Also, I had a lo...

harryw66 · 13-10-2014

So, why does my balance now show £16.35 pence after I have made a few calls and sent some SMS messages?

O2

User Statistics

User Activity

Trying to return a PAYG Like New phone which is not as described

Returning store bought handset for refund

When does '£20 extra credit' only mean £10? - when O2 are involved!

Re: Trying to return a PAYG Like New phone which is not as described

Re: Returning store bought handset for refund

Re: Returning store bought handset for refund

Re: When does '£20 extra credit' only mean £10? - when O2 are involved!

Re: When does '£20 extra credit' only mean £10? - when O2 are involved!