Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 354632 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel a bolt on

Hi,I have an all rounder bolt on which i do need anymore but i cannot find how to cancel this.It was easy to register for it just sent a text message to 21300 but seems to be very hard to cancel it.

MJoseph by Level 1: Joiner
  • 18044 Views
  • 6 replies
  • 0 kudos

Bill in red but not overdue?

Hello all, So, i've just woken up to find my O2 bill is ready but the Device Plan is in red and it says the payment was due on the 1st sept? Very confused, anyone else had this as its sounding like the payment is overdue when its not as my 1st bill p...

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Anonymous by Not applicable
  • 5423 Views
  • 7 replies
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Resolved! Bolt ons

I am having serious difficulty getting a bolt on of £10. Can you help me please?Val

Anonymous by Not applicable
  • 1409 Views
  • 3 replies
  • 0 kudos

Resolved! NO SERVICE IN AREA I LIVE IN

I HAVE BEEN INFORMED BY O2 THAT THERE IS NOTHING THEY CAN DO ABOUT THE FACT THAT THEY DO NOT PROVIDE A SERVICE IN THE AREA I LIVE IN. I HAVE HAD TO MOVE TO A NEW HOUSE AND I AM PAYING MY MONTHLY BILL FOR WHICH I GET NOTHING IN RETURN. SURELY UNDER TH...

Anonymous by Not applicable
  • 1347 Views
  • 3 replies
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Resolved! Name on my bill

When I changed my contract in august I had my number transferred over to a new bill that was in my name (rather than my mums) this caused quite a few problems with out next payments as they were mixed up and my phone cut off multiple times, the last ...

Anonymous by Not applicable
  • 865 Views
  • 1 replies
  • 0 kudos

Upgrade

I want to upgrade my phone, I've had it for 12 months but if I want to upgrade I have to pay over £300 , so why is it that if your a new customer you can upgrade for free after 12 months

Anonymous by Not applicable
  • 1651 Views
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Resolved! My 02 rewards

Why is it that i can never find my rewards as easy as anything else.REDICULOUS

Anonymous by Not applicable
  • 2329 Views
  • 6 replies
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Resolved! Coverage checker says 4G good indoors and out, it lies!!

SK12 area, tried calling 202 from mobile about a website problem, call dropped! We're allegedly in a full 4G area, but get barely any signal indoors, never mind 4G! If anything it's worse since a recent service 'upgrade'! Is this just me?When it work...

Anonymous by Not applicable
  • 1251 Views
  • 3 replies
  • 0 kudos