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Pre Ordered a Game on Xbox

jpgaminguk
Level 1: Joiner
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on ‎04-12-2020 15:45

on ‎04-12-2020 15:45

Hello, I just pre ordered a game on xbox that comes out in 6 days does anyone know why its not showing it in my recent charges on my bill?!?! I just want to know if its definatley been pre ordered or come release day its not gonna let me play it
Thankyou
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MI5
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on ‎04-12-2020 15:48

on ‎04-12-2020 15:48

@jpgaminguk 

The money shouldn't be collected until it's released, which as it's a pre order, won't be yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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on ‎04-12-2020 15:49

on ‎04-12-2020 15:49

@jpgaminguk

Microsoft don't take the money until release date..

I think you can see any pre orders in your xBox account,.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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