- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-10-2022 13:49
Hello
I've just moved to O2 from GiffGaff and it looks like the process of porting my number over has started. My old SIM lost service at about 7am this morning, but the new SIM still has the number it was assigned and not my old number getting on for 7 hours later, despite several restarts of the phone. I only ask as when I've ported my number in the past it's been pretty quick from one SIM stopping working and the new one getting my old number. Is it expected to take as long as it has so far?
Solved! Go to Solution.
Accepted Solutions
- 24581 Posts
- 1078 Topics
- 3849 Solutions
18-10-2022 13:54 - edited 18-10-2022 13:55
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
18-10-2022 13:54 - edited 18-10-2022 13:55
@Seabass78 The process can take 24 hours, but it's normally quicker than that. Keep rebooting your phone.
If you need further help you can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
- 24581 Posts
- 1078 Topics
- 3849 Solutions
18-10-2022 13:54 - edited 18-10-2022 13:55
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
18-10-2022 13:54 - edited 18-10-2022 13:55
@Seabass78 The process can take 24 hours, but it's normally quicker than that. Keep rebooting your phone.
If you need further help you can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 18-10-2022 14:54
As is ever the case 10 minutes after I ask about this the port completed! Thanks for the help though.

