Solved: Re: Porting In - Page 2

Anonymous · ‎05-01-2018

Gahhhhhhhh
Gave O2 my PAC from my previous supplier, porting in didnt happen within 24 hours as promised so gave them a bell.

According to O2 the PAC number does not match the number I want to port in so it failed.

Phoned old provider the number are definitely right..

So what now, I don't want to loose the number?

GahhhhhhhhGave O2 my PAC from my previous supplier, porting in didnt happen within 24 hours as promised so gave them a bell.According to O2 the PAC number does not match the number I want to port in so it failed.

Phoned old provider the number are definitely right..So what now, I don't want to loose the number?

Anonymous · ‎08-01-2018

1/2 sorted.

When I make calls or send texts it shows as coming from my old number (the one I wanted ported in) however the number shows as unavailable when someone tries to call or text me.

I'll give them the rest of the day and try turning it off n on again a few ties to see if the process completes and allows peeps to call me.

MI5 · ‎08-01-2018

Reboot a few times until it all come online.

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Anonymous · ‎08-01-2018

This is what is happening to me, o2 are not helpful I’ve been on the phone to them non stop I’m getting out of my contract!

Martin-O2 · ‎09-01-2018

Hey @Anonymous how are you getting on with this? Is your number working for incoming calls yet?

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Anonymous · ‎11-01-2018

@Martin-O2 wrote:
Hey @Anonymous how are you getting on with this? Is your number working for incoming calls yet?

Yes all sorted now thanks.

No the quick painless process it should have been but all done none the less

Martin-O2 · ‎11-01-2018

At least it's sorted now @Anonymous! Thanks for coming back to confirm.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Porting In

Pending what happens tomorrow afternoon, I may be ...

Mystery calls

Contact O2 when I have no SIM!

Enforcement notice

Credit to my account