cancel
Showing results for 
Search instead for 
Did you mean: 

Portal issues

Anonymous
Not applicable
Tried to change my virgin number to o2 so i can keep same number. Its been a week now i cant recieve texts or calls but i can call and text people. Ive reported this a number of times to o2. They sent a form off thursday stil no joy
Message 1 of 16
3,758 Views
15 REPLIES 15

Anonymous
Not applicable

Fingers crossed for you 

Message 11 of 16
747 Views

Anonymous
Not applicable
Whats usually happens if it stil not fixed
Message 12 of 16
743 Views

MI5
Level 94: Supreme
  • 144290 Posts
  • 634 Topics
  • 27652 Solutions
Registered:
You just have to call again until they do fix it.
Eventually you’ll find someone who knows what they’re doing.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 16
740 Views

Anonymous
Not applicable
It is fixable tho?
Message 14 of 16
722 Views

MI5
Level 94: Supreme
  • 144290 Posts
  • 634 Topics
  • 27652 Solutions
Registered:
Oh yes. You just need to find someone who knows how to wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 16
720 Views

jonsie
Level 94: Supreme
  • 93216 Posts
  • 609 Topics
  • 6969 Solutions
Registered: