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Port and no signal

Ozman
Level 1: Joiner
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on ‎12-10-2022 07:50

on ‎12-10-2022 07:50

Hi everyone, I ported from Vodafone yesterday at around 1100. I saw my number go on the SIM details and it's on the app as my number but about half an hour later I lost all signal. Waited until 1800 and rang customer services but told to wait 24hrs. I've tried the SIM in another phone and still no signal and I've tried my old Vodafone SIM in my phone and it gets signal. Any ideas what the issue is? 

 

 

 

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MI5
Level 94: Supreme
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on ‎12-10-2022 17:34

on ‎12-10-2022 17:34

@Ozman 

You need to insert O2 sim and reset your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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