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[1545ajrJ]

I received a text informing me that my minimum contract term had expired. Please can I discuss options

[Bambino · Accepted solution]

@1545ajrJ It may be a scam. 

Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Customer service numbers here: Guide: Coronavirus Community Help and Support 

[Cleoriff]

Hi @1545ajrJ 

You can upgrade if you wish, or cancel if you want to move to another network.

Guide: Cancelling Your Contract 

If you are happy with your phone, you can upgrade to a sim only contract.

To discuss options, either go instore or contact O2. All numbers in this guide

Guide: Coronavirus Community Help and Support 

[MI5]

@1545ajrJ 

You can see all your upgrade options in your MyO2 http://www.o2.co.uk/myo2

[LukasB]

Hey @1545ajrJ just checking if this has helped or are you still having trouble?