on
01-08-2020
14:06
- last edited on
01-08-2020
15:38
by
Mike_T
I received a text informing me that my minimum contract term had expired. Please can I discuss options
Solved! Go to Solution.
on 01-08-2020 14:53
on 01-08-2020 14:53
@1545ajrJ It may be a scam.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Customer service numbers here: Guide: Coronavirus Community Help and Support
on 01-08-2020 14:53
on 01-08-2020 14:53
@1545ajrJ It may be a scam.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Customer service numbers here: Guide: Coronavirus Community Help and Support
on 01-08-2020 14:54
Hi @1545ajrJ
You can upgrade if you wish, or cancel if you want to move to another network.
Guide: Cancelling Your Contract
If you are happy with your phone, you can upgrade to a sim only contract.
To discuss options, either go instore or contact O2. All numbers in this guide
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 01-08-2020 17:26
on 01-08-2020 17:26
You can see all your upgrade options in your MyO2 http://www.o2.co.uk/myo2
on 11-08-2020 16:29
Hey @1545ajrJ just checking if this has helped or are you still having trouble?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?