Solved: Phones won’t work in Italy

Jbax · ‎23-10-2021

I have the travel bolt on, but my phone will not work at all - no data, won’t send texts, internet doesn’t work, etc. Any ideas?

MI5 · ‎23-10-2021

@Jbax

Try manually searching for a different network.

If you have an iPhone, change your data apn to mobile.o2.co.uk

Check with O2 if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-10-2021

@Jbax

Try manually searching for a different network.

If you have an iPhone, change your data apn to mobile.o2.co.uk

Check with O2 if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Phones won’t work in Italy

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills