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Phone still disconnected

GraceAlb89
Level 1: Joiner
  • 3 Posts
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My phone ending in 573 is still disconnected but payments have all been up to date since yesterday

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MI5
Level 94: Supreme
  • 151864 Posts
  • 650 Topics
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Registered:

@GraceAlb89 

It can take up to 48 hours to reconnect.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

You can call using Skype for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151864 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

@GraceAlb89 

It can take up to 48 hours to reconnect.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

You can call using Skype for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
361 Views