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Phone signal keeps disappearing in Worcestershire

Anonymous
Not applicable

I too am having prowith you're the signal. Keeps disappearing. I live at DY10 2 and this is the third day of problems. When will it be fixed please?

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perksie
Level 69: Guiding Light
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@Anonymous wrote:
I too am having problems with signal in Beaconsfield. for the past 36 hours. Their customer service is the worst it has ever been. No interest is shown whatsoever in trying to help customers understand the problem.

There is a mast down and they're working on it:

 

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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Anonymous
Not applicable

Friends nearby (in B63) have been reporting the same problems.

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Bambino
Level 86: Prestigious
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Registered:

You can check if there are any problems here:

http://status.o2.co.uk/

 

If no problems are showing, you will need to ring O2 and report it.

I DO NOT WORK FOR O2



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Anonymous
Not applicable
I too am having problems with signal in Beaconsfield. for the past 36 hours. Their customer service is the worst it has ever been. No interest is shown whatsoever in trying to help customers understand the problem.
Message 4 of 9
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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:
I too am having problems with signal in Beaconsfield. for the past 36 hours. Their customer service is the worst it has ever been. No interest is shown whatsoever in trying to help customers understand the problem.

There is a mast down and they're working on it:

 

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 5 of 9
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Anonymous
Not applicable
And no idea when it will be sorted? It is terribly affecting my job...
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jonsie
Level 94: Supreme
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If the status page isn't showing problems in your area you need to report it to customer service who can pass it on to the network team. Until someone reports it they may not be aware of tha problem.

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Anonymous
Not applicable
I have done that 3 times between last night and this morning.
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perksie
Level 69: Guiding Light
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Registered:

They can't give you a time to fix but at least you know they're onto it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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