Signal just not good enough!

[Anonymous]

I can't even call 02 as the signal strength is bad in Windlesham, Surrey - so when I go online or check my emails, not a lot happens, but I'm still charged for browsing! I've been stupid to keep trying to get my emails and browse FB as it has cost me a lot these last 2 months, just had to change my tariff ! I don't want to keep looking on my desktop every day. My iphone is easier as I have it with me all the time!

If the 4g keeps disappearing and I'm left with one dot for a signal, I may look into changing the provider I use, so fed up when I can't check my emails or browse FB 😞 !

I need a better service PLEASE!

Regards,

S.A.Smith

[MI5]

I've just checked and there are no reported issues in your area http://status.o2.co.uk/
Is this an indoor issue as the type of building you are in can have a big effect on signal?

[adamtemp64]

There has been mast work in the last 24 hours things may improve

But also have a read here http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/101408...

and here http://community.o2.co.uk/t5/Other-Products-and-Services/Do-you-have-poor-coverage-signal-Indoors-Th...

[MI5]

Issue has been going on for past 2 months.