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Phone not sending or receiving calls

Krupa
Level 1: Joiner
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For two days, my phone has been unable to send or recieve calls. I have removed my sim, I have restored my network settings, my phone is up to date and it is still not working. 

 

Texts are are sending 

 

WiFi and data is working

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Anonymous
Not applicable

@Krupa Contact CS on Social Media.

 

 

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pgn
Level 79: Lord of the Boards
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Some community guides to help:

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues? 

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

And if there is a transmitter fault or mast issue in your area, try this: https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling

Otherwise contact o2 via Social Media using the link just below for O2 or via Instagram.

Good luck, @Krupa 

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MI5
Level 94: Supreme
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@Krupa 

For info, how long have you had the phone and where did you get it from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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