on 13-09-2025 09:30
For two days, my phone has been unable to send or recieve calls. I have removed my sim, I have restored my network settings, my phone is up to date and it is still not working.
Texts are are sending
WiFi and data is working
on 13-09-2025 09:34
on 13-09-2025 09:34
on 13-09-2025 09:38
Some community guides to help:
Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it
And if there is a transmitter fault or mast issue in your area, try this: https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling
Otherwise contact o2 via Social Media using the link just below for O2 or via Instagram.
Good luck, @Krupa
on 13-09-2025 23:43
For info, how long have you had the phone and where did you get it from?
on 14-09-2025 18:06