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Phone not arrived

SAVAGE
Level 1: Joiner
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I ordered my phone in February and it still hasn't arrived. I don't know if its to do with the pandemic but I am paying for it and I have not had it.
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MI5
Level 94: Supreme
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@SAVAGE 

That's a long time ago without reporting it.

Call customer service to see if they can find it Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144367 Posts
  • 634 Topics
  • 27677 Solutions
Registered:

@SAVAGE 

That's a long time ago without reporting it.

Call customer service to see if they can find it Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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SAVAGE
Level 1: Joiner
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It is indeed. I have been busy working and totally forgot about the upgrade
Message 3 of 4
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MI5
Level 94: Supreme
  • 144367 Posts
  • 634 Topics
  • 27677 Solutions
Registered:

You need to call customer service asap @SAVAGE 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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