Solved: Phone got wet

Jeff12345 · ‎29-08-2020

My other half got her phone wet in the rain and now won't work and it's only 1month old is there any thing I can do

MI5 · ‎29-08-2020

Put it in a bag of rice somewhere warm.

It might recover but if not it will need to be replaced eithr buy a new one or claim off any insurance you have for it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎29-08-2020

@Jeff12345

Put it in a bag of rice somewhere warm.

It might recover but if not it will need to be replaced eithr buy a new one or claim off any insurance you have for it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎02-09-2020

Hi @Jeff12345 Sorry to hear about the phone!

Just wanted to check in to see if the rice trick mentioned above worked if you tried it out?

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