Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 411164 Views
  • 2 replies
  • 2 kudos

Resolved! Huawei upgrade

Morning is it true O2 no longer do Huawei on contract anymore. I am due for an upgrade and been told you can no longer get huawei phones from O2?

Eyvonne by Level 1: Joiner
  • 1280 Views
  • 1 replies
  • 0 kudos

Resolved! New contract after paying off old contract, sim has rolled over?

I have a new phone contract, but I would like to end my old contract which has been paid off but I am still paying for the sim, how can I transfer my number over and will I be paying for both bills when I'm only using one number? I didn't sign anothe...

Darkside by Level 1: Joiner
  • 721 Views
  • 2 replies
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Resolved! Keeping my number while moving to another O2 contract (through 3rd party)

Hi all,first post here so thanks in advance for any help.Background:I am currently half way through an 18 month sim only contract on O2 (10 pounds a month). My phone has broken and i'm looking to buy an iphone XR through AO.com. The new phone is also...

Dan0910 by Level 1: Joiner
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  • 1 replies
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Resolved! Billing

How do i view and downloads bills from one year ago ?

LesleyB1 by Level 1: Joiner
  • 684 Views
  • 1 replies
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Resolved! New account keeping existing o2 number

I currently have a pay monthly account. The mobile is used by my daughter, but in my name on the Account. My daughter wants to take over the Account. I think I will have to close this Account as don’t think they can just change the name on the Accoun...

Den1 by Level 1: Joiner
  • 1548 Views
  • 6 replies
  • 0 kudos

Scam?

I’ve had a text saying I’ve signed up for some type of deals, I will be charged £4.50 a week to my phone bill for them to text me. I’ve never heard of or signed up with this company or anything similar. I’ve tried reply STOP but it’s saying message f...

Charlyyy by Level 1: Joiner
  • 1114 Views
  • 5 replies
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Resolved! Watching football

I have never watched a football match on my phone but may have to this week . How does it affect my data plan ?Thank you Russ

Resolved! Can I add insurance to my phone ?

I would like to add insurance to my iPhone 12 but I have already started my contract about 7 months ago would I be able to

Frankie2 by Level 1: Joiner
  • 1958 Views
  • 1 replies
  • 0 kudos

Resolved! "Purchased from Samsung S21" & WiFi Calling

Hi All,I'm in the process of moving away from EE - no Sim-only deals less than 24 months means I'm looking elsewhere.WiFi calling is an essential service to me - I live in a bit of a "no signal area" and I occasionally have the need to work out of a ...