Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim damaged

My old o2 sim was inserted and when I put it in it came up as sim failure. I topped up 15 pounds on my old sim. At the moment I have got a new sim and I haven’t topped up on it. This new sim is working fine.

Resolved! paying final bill

I can't seem to be able to pay my final bill...called so many times it says number disconnected..because on the day I told O2 I wanted to leave they disconnect my number now It wont let me pay.

Resolved! Cancel pac switch

I’ve just ordered a new sim and gave them my pac code. However the sim hasn’t arrived as just ordered it now. I want to cancel the number change so it doesn’t turn off my old network coverage (giff gaff)

Resolved! Contract length

Hi all,Does anybody know if changing tariffs to her more data will result in starting the contract again? That is I've been on a 12 month contract for a few months and want to know if by changing tariff, the clock will reset and start a new 12 month ...

No Service in Angola

Hello. I’ve arrived in Angola and my O2 pay monthly SIM can’t connect to a network.I travelled through France to get here and the phone worked fine there.I’m using and iPhone 11 Pro.The O2 Guru’s say my account is setup correctly and should work.Does...

Resolved! No Caller ID

As an O2 customer, is it possible for you I guys to block all future 'No Caller ID' phone calls?

Resolved! Scam calls

I have had 13 calls in the last few days from 020 3986 followed by various numbers. Apart from physically blocking the number each time they call is there a way I can stop all 020 3986 numbers?

LG G7 - Unlock Code

Hi everyone, I've seen a few others with this issue, but no solid solutions as of yet. I've put a new SIM in my mobile (EE) that I had from O2 and I found that my mobile said "Network Locked", so I did the process of inputting my IMEI for a unlatchin...

Resolved! Topping up with a Curve Card

Hi. Does any one know if you can top up using a Curve Card? I use my Curve card everywhere and for all my small purchases - this stops me having to hand my bank details out. The problme i have is that the payment process doesn't seam to like the Curv...

Resolved! giving notice of termination

In the start a chat there is a request for select option and no optins. and i can get no further

O2

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