Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Left O2 - Final Bill Procedure?

Ok, so i was on sim only with a couple of months left on my contract, and ported my number to a different network last week. My O2 account now doesn't show any bills, historic or future anymore. I've had no comms from O2 since the switch, no notifica...

how do I keep my old number on a new sim?

I have just opened a new account with O2. They said I could keep my old number, but when the new sim turned up it has a new number on it. How do I change it to my old number?

How can%20I%20activate%20my%20new%20sim%20to%20my%20new%20iPad%20pro

How do I activate my new sim to my new iPad Pro? It’s saying text been sent but I’m not receiving anything

Resolved! unknown debt.

I recently checked my credit score and noticed that it came up that I had a 500 pound debt on there from O2 which i have no knowledge of. I'm not behind on anypayments and am not sure why I have this random debt that doesnt show up on my O2 but for s...

Resolved! Getting the Fitbit inspire2

Hi can anyone tell me where I can find the receipt for my phone it's a contract one to claim the fit but inspire 2 thank you so much

Resolved! Dodgy text

I’ve just received this text - I’ve checked and my account is up to date - it looks like a fraud - anyone else seen it?O2-BILLING: We were unable to process your last bill. Your O2 services will be terminated unless you update your information via: h...

Resolved! I want%20to%20know%20when%20my%20Contract%20Expi

I need to find out when my contract finishes

Bill

Hi we set up a payment plan and paid the amount agreed and and was told our services would be turned back on but haven’t been turned on we was promised this would of been done in 24 hours

Resolved! My sons mobile has disappeared off my account

My O2 account had both my contract phone and my sons pay as you go listed on my dashboard. At suggestion of O2 I converted his pay as you go to a contract to stay under my account and pay with my details. This has now disppeared from my account , so ...

Resolved! Can't Contact No One Unbelievable

HiTook out a contract just over week ago and then i cancelled it under the 14day cooling off peroid.Can Log-in to My O2 but thats it cannot do anything else and cannot get a final bill from therm.Sim was cancelled the next day after i spoke to custom...

O2

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