on 03-07-2024 19:56
I transfered from Virgin Mobile about a year ago and just received a text today stating that the monthly sim only deal tariff has ended and will now be over double the cost. It still has the original tariff details in my account though.
Any ideas please? Thanks
Solved! Go to Solution.
on 03-07-2024 20:09
Use USwitch to upgrade to a new sim only tariff.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
on 03-07-2024 20:09
Use USwitch to upgrade to a new sim only tariff.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
on 06-07-2024 03:45
on 06-07-2024 03:45
That was very helpful, thanks so much!
on 06-07-2024 10:05
Welcome @Chopper3000