My SIM/account is behaving as if I don’t have unlimited data (I have an old account with unlimited data, with a 750MB/day tethering allowance). I get warning texts when I come close to using 750MB of data in a day and then can’t use data after 750MB.
It is almost as if all my data usage on my phone is being treated as tethered data usage. This isn’t a recent thing, it has been happening since at least mid 2021 (maybe much earlier).
Has anyone else had this issue ?
(I'm trying to get O2 to look at it, but having trouble getting to talk to anyone about it)
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Is there a data limit set on your phone @andynormancx as it sounds like the phone is switching off data once you hit 750Mb?
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iOS doesn't have a data limiting mechanism (or at least not one with any sort of hard limit, it does have a "low data" mode).
The limitation is definitely coming from O2. I get the "you've used 80% of your data" SMS from them (though confusingly the message says "80% of your monthly limit" not "80% of your daily limit".
Yes, you get a real person and can converse in your own time without having to sit and wait online constantly.