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Level 1: Joiner
Posts: 1
Registered: ‎05-02-2019
Accepted Solution

Phone bill

Can I spread a larger than expected bill over a period of months?
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Posts: 79,636
Topics: 708
Registered: ‎14-01-2013

Re: Phone bill

@stonex750

No-one here can answer that question as we are all members like yourself.

You will need to speak to customer services https://www.o2.co.uk/contactus

Or the payment management team on 0800 902 0217

Best of luck and welcome to the forum Welcome

 

 

 

*The Game Is On*

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Posts: 95,070
Topics: 543
Solutions: 12,044
Registered: ‎04-04-2012

Re: Phone bill

@stonex750 O2 will setup a payment plan for you to clear the bill but your account will be restricted until the full amount is paid. 

This may include a full disconnection or just a block on outgoing calls to prevent any further charges being added .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Phone bill

Probably not as they will want the full payment quicker then you think