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on 15-11-2024 18:47
I’ve been informed my phone bill will rise by £1.80 from April…my bill is currently £8.68 a month..this percentage rate rise is well above average…can you tell me why?
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on 15-11-2024 19:15
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on 15-11-2024 19:15
@Stuisangry This is not O2. This is a customer community. O2 are increasing their prices as are all the other networks. You can join this thread and rant there:
O2 Forcing All Customers onto the New Price Rises - O2 Community
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on 15-11-2024 19:15
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on 15-11-2024 19:15
@Stuisangry This is not O2. This is a customer community. O2 are increasing their prices as are all the other networks. You can join this thread and rant there:
O2 Forcing All Customers onto the New Price Rises - O2 Community
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on 15-11-2024 19:48
You can cancel your contract any time in the next 30 days by calling 202, free from your O2 phone, or on 0344 809 0202. If there’s an outstanding amount left on your device plan, this will still need to be paid off, either by continuing with the instalments already set up, or you can opt to pay it off in full.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-11-2024 09:31
Ofcom told all of the networks to stop using percentage rises and use a monetary amount @Stuisangry - which they then took to mean they could blanket raise tariffs.
This means that those on the lower prices have a higher rise compared to those on higher prices.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here

