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Phone Frozen. Needs Repair

BrotherSoul
Level 1: Joiner
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My phone is completely frozen. And it needs to be sent for repairs. 

Help!! 

Message 1 of 4
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Accepted Solutions

MI5
Level 94: Supreme
  • 151985 Posts
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  • 28891 Solutions
Registered:

@BrotherSoul 

You need to speak to O2 

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
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3 REPLIES 3

MI5
Level 94: Supreme
  • 151985 Posts
  • 651 Topics
  • 28891 Solutions
Registered:

@BrotherSoul 

You need to speak to O2 

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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BrotherSoul
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Humbled thanks for your help. Means way more than I can explain in this little box. 

I've requested a bag to be sent to me, so that I can send it in for repairs. 

Again? Can't thank you enough for your kindness. 

Brother. 

Message 3 of 4
774 Views

MI5
Level 94: Supreme
  • 151985 Posts
  • 651 Topics
  • 28891 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
764 Views