Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade Problems

10 days ago I upgraded 2 devices. But then on delivery day, just before the hour of delivery, the delivery company notified me that both devices were being returned to O2. Contacted O2 and was told that there was an error and will have to wait until ...

Upgrade block

Hi, I recently sold my phone and payed off my device plan so I could upgrade early...when I went into O2 I was told I was unable to upgrade because I had a disconnection back in August, this was not my fault I had late payments that I always rang up ...

Resolved! Free laptop

How do I claim my free laptop?

Resolved! New Order

Hi I have just signed up for new contract, signed cca etc and paid upfront fee. At the end of process it states something has gone wrong. Can anyone advise what I should do as payment taken for phone and all paperwork emailed to me?