Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Reduce monthly tariff

My handset is paid off and I feel my monthly tariff is very high. I want this to reduce, would a sim only option be the cheapest?

Logging in to pay bill

I can’t call o2 from my phone and it won’t let me log in to the app to pay my bill

Billing

hello i can't access my account how do i do it??

Resolved! Reconnect

I’m looking to pay my bill and reconnect my account

Resolved! Arrears and enforcement letters all received in one day.

So, I've just got in from a 12hr shift and I cannot even come close to expressing how close to a panic attack I am right now. I received 4 individual letters all on the same day, all 4 dated the 9th of April. Stating that I am in arrears and enforcem...

Resolved! Crap single.

Does anyone know why the signal has got so crap there's days because when I first joined o2 back on pay as you go and it was OK when came on to pay monthly but the single has gone down hill because I didn't use to keep going off 4g but now there's da...

Resolved! Still.paying same but device paid for Sept 2021. Can I get refund

My Galaxy a 70 was paid for Sept 2021 but i am still paying the same per month now Have been told I.can get refund for the overpayment? What do I need to do to get refund?

Resolved! Change of Bank

Change of bank details

Resolved! New phone Sim swap

I wonder if someone could assist please. I am expecting a new phone tomorrow which is 5g (my current one is not). I am aware that I will receive a new sim and will have to do a sim swap. My question is, should I put my current sim in the new phone fi...

Phishing scam knew all my details?

Received a text from "O2:UK" after a few calls earlier in the day from a number claiming to be O2, using automated voice messages to tell me my phone bill is overdue. The text I received quoted my full name, O2 account number and the amount overdue o...

O2

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