Phantom

[TechnicP]

I have received a phantom O2 bill the last 2 months. Last month for £1.06 which they refunded automatically somehow. Today for £27.92. 

I don't have any services with O2 and haven't for nearly 2 years. When I log into my O2 with the email address the bill is sent to it says I have no services.

Of course it's impossible to contact them about this and they instead sent me here. Any ideas that to do? 

Thanks

[madasaf1sh]

@TechnicP 

You need to call them on 0800 902 0217, and speak to the payment management team.