Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240898 Views
  • 2 replies
  • 2 kudos

Resolved! lanzarote

Sorry for repeating the question but I can't remember what I did last year when I arrived in Lanzarote and got a welcome text but data did not work only wi-fi? I can't remember if changed data to idata or o2 data and which worked. I would like to be ...

phammond53 by Level 1: Joiner
  • 3512 Views
  • 26 replies
  • 0 kudos

Card payment issue

Hi, I’m trying to pay for my 15£ rolling plan but it’s keep failing, says we couldn’t take the payment please check your card details. I have tried 2 different cards I have money on them and I’m actively using them. I entered the details correctly.

Agnes92 by Level 1: Joiner
  • 547 Views
  • 2 replies
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Resolved! New Sim Keep number?

Just about to sign up to another sim only deal via a price comparison site and would like to keepo my existing number on my new sim. I searched the o2 website but cant find anything about keeping an existing number on the same network with a new deal...

Overdue Bill

Hi, I have asked to have my bill changed and that got done, but ive lost my data now on my phone.Am i able to get this back ? I require my phone for work. many thanks Daniel

04butted by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Contract

I have recently applied for a monthly contract and made a payment towards it but still havnt received confirmation

Virgin

Can you tell me I’d there a virgin account linked to one off my 02 qccountsand also who’s been using o2 data on ma account

Terrible Network

I’m currently paying for unlimited texts + calls & unlimited data. But whenever I’m on the phone, people have kept telling me I’m constantly breaking up and have a bad signal for over six months now. On top of that, I very rarely have a proper data c...

Resolved! Bill

I cant pay the fully amout till the 1st of december

Emily20 by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Resolved! Ariel Direct

About 6 or 7 years ago i recieved a call on my mobile from a person who said Hi I am calling from Ariel Direct, we manage the O2 contracts and your contract is about to end, do you wish to renew, I said of course i do, i have been with O2 since it st...

KIMLAN by Level 1: Joiner
  • 1839 Views
  • 5 replies
  • 2 kudos