Payment

[Nicwilliams]

Why has my bill gone up so much?

Also I'm being charged for disney + that I haven't used? 

[jonsie · Accepted solution]

How to cancel the Disney+ here

Guide: Adding and removing O2 Extras  

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message

See links below

[Bambino]

@Nicwilliams It may be the annual price increase. See this link: Prices | O2

[Nicwilliams]

My bill has gone from £24 to £39 a month.

[gmarkj]

I would suggest logging into your account @Nicwilliams to check what has caused the increase.

See if this helps

Guide: How do I get to the 'Download Bill' page? 

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