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Payment

Tomashbro
Level 1: Joiner
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Hi , unable to make payment with my VISA card, is there an issue with O2 system?

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MI5
Level 94: Supreme
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@Tomashbro we wouldn't know here, sorry.

You could check with customer service http://www.o2.co.uk/contactus 

See payment help here too https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151964 Posts
  • 651 Topics
  • 28875 Solutions
Registered:

@Tomashbro we wouldn't know here, sorry.

You could check with customer service http://www.o2.co.uk/contactus 

See payment help here too https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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Hi @Tomashbro

Is it a UK card? If so I have no idea if there is a problem.

You could ring customer services and pay via that route https://www.o2.co.uk/contactus

Or leave it for a while and try again. The system may be glitching.

Other ways to pay are here https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

Best of luck

Veritas Numquam Perit

Girl in a jacket
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