Solved: Payment

Gooders70 · ‎06-02-2022

Hi I payed up my outstanding bill for my phone with a different card and o2 also received so I could upgrade my phone. When does it show on my bill as its a one off with the card and not the one I normally use.

madasaf1sh · ‎06-02-2022

@Gooders70

It ill come off your bill within 24/48 hours of payment

If you have had an outstanding /late bill you won't be able to upgrade for between 3 an 6 months.

If it was to pay the remainder of the Refresh plan, you can upgrade straightaway

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎06-02-2022

@Gooders70

It ill come off your bill within 24/48 hours of payment

If you have had an outstanding /late bill you won't be able to upgrade for between 3 an 6 months.

If it was to pay the remainder of the Refresh plan, you can upgrade straightaway

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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