Payment not taken

[Pwilc1967]

My device plan payment was not taken today for 28th June and have defaulted. Dd has been set up and payments taken previously

[Cleoriff · Accepted solution]

@Pwilc1967 

You need to contact O2. It's probably due to the fact it was the weekend though.

0800 587 4005 is the best number to call.

Guide: Coronavirus Community Help and Support 

[Pwilc1967]

Hi

I called the number thanks (strangely 202 wouldn't put me through)

It seems as I had changed my payment date payment would not be taken yet although it hadn't updated in my account.

Thanks for the heads up on the number though

[Cleoriff]

You are very welcome @Pwilc1967