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Payment daye

angusparrish
Level 1: Joiner
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I am wanting to change my payment date
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Cleoriff
  • 127616 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @angusparrish 

You need to call customer service.

Call 202 from your mobile or use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

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Message 3 of 3
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angusparrish
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Please could I change my payment date
Message 2 of 3
371 Views

Cleoriff
  • 127616 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @angusparrish 

You need to call customer service.

Call 202 from your mobile or use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
370 Views