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Payment date

Hannnnnnnnah
Level 1: Joiner
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‎31-12-2023 06:57

‎31-12-2023 06:57

Hi I’ve seen you can change your payment date online through MyO2 & I feel so silly coz I can’t figure it out.

can anybody provide a dummy talk through version for me please 🙂 

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TallTrees
Level 51: Absolutely Fabulous 
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‎31-12-2023 07:02

‎31-12-2023 07:02

Hi @Hannnnnnnnah 

Welcome to the o2 Community forum 

This is something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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‎31-12-2023 11:26

‎31-12-2023 11:26

@Hannnnnnnnah 

It's only possible for customers on the new billing system currently.

Payment date and billing date | Account and Billing | Help & Support | O2

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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