Paying twice for 1 phone

[Victoriagrubb]

************

I am being charged twice for one  phone. 

why is this. 

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[Oxonian]

@Victoriagrubb 

Are you paying two bills, one for your data/airtime package and one for your handset ? 

This is a customer to customer community. You will need to speak to O2's customer service team as we cannot access accounts :-

Guide: How to find help & contact O2 

You can call 202 or 0344 809 0202 from your mobile, or get in touch via social media :-

Facebook : https://o2uk.co/O2CFB

Twitter (now X) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG)

[MI5]

@Victoriagrubb 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm