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Paying my phone bill

phone3
Level 1: Joiner
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Hi I am self employed can not work at the minute how can I get help with paying my phone bill
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jonsie
Level 94: Supreme
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I wouldm speak to the payment management team. Number here 

 

https://www.o2.co.uk/help/account-and-billing/payment-support

 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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MI5
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@phone3 

Call customer service on 202 and they will help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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I wouldm speak to the payment management team. Number here 

 

https://www.o2.co.uk/help/account-and-billing/payment-support

 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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Bambino
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@phone3 You need to speak to the Payment Management Team on 0800 902 0217. It's a free call. Also take a look at this link: https://www.o2.co.uk/help/account-and-billing/payment-support

 

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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Supporting our customers
We’re making it free for everyone to access NHS advice in the most convenient way for them. Calls to the NHS 111 help line have always been free, and now we’re supporting that by zero-rating all NHS UK websites, meaning any data you use on these sites won’t count towards your monthly allowance. If the effects of COVID-19 are impacting your income and you have concerns over paying your upcoming phone bill, please let us know. You can call us directly on 202 to discuss the situation, and we’ll try to find a solution so you’re not under any added stress.

 

https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/m-p/1303464/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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