Solved: Paying Device in full?

Anonymous · ‎15-11-2017

Is there a way i can pay my device in full without having to upgrade or recycle my phone? And would i still have to pay the airtime or can i cancel it all early? Thanks (Iphone 7 plus)

MI5 · ‎15-11-2017

Yes you can pay for your device fully and then continue airtime onlyor cancel it completely which is free to do by giving 30 days notice
See guide to refresh here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-11-2017

Yes you can pay for your device fully and then continue airtime onlyor cancel it completely which is free to do by giving 30 days notice
See guide to refresh here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-11-2017

You can pay off the device plan at any time. You keep the phone and the tariff. Easiest way is to call 202

After that you can cancel the airtime by giving 30 days notice.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MercedesS · ‎23-11-2017

Hello @Anonymous, welcome to the O2 community!

Please let us know if we can help you more! We hope to see you around

Thanks @jonsie and @MI5 for your help

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