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Airtime

EmmaJ1991x
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Can you cancel the airtime part of the contract but keep paying the device part? 

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MI5
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@EmmaJ1991x 

Technically yes, although O2 seem incapable of doing so correctly.

You might be best going through the UK social media teams.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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MI5
Level 94: Supreme
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Not sure O2 are fussy about the time of year.

They can screw up the easiest of things at any tine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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