Paying Bill's with health issues

[GordonJ]

I'm a 40 something year old man with memory problems. To make it worse my debit card ain't working and my Bill's due. I did this before but they took it out anyway, again. Will my bill be affected with my new card or is it my bank details so I'll be ok. I cant seem to get anywhere and I just wanna make sure that 02 can still take my bill out even though I have new card, well same one just diff exp date, same account. If not, what do I have to do? It's due 8th, sunday, no mail 

Thanku

[MI5 · Accepted solution]

@GordonJ 

If it's paid by direct debit, it won't matter about your card as it comes from your bank account which is the same.