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Pay upfront contract question?

Anonymous
Not applicable

Hi all,

 

Quick question i hope! My partner just smashed her phone and so i was going to upgrade using my refresh account and looking at the iphones she wants a 5c ( good news as its cheap ) and i noticed a refurb one is only £120 upfront so no device payments and £13 a month for the tariff

 

Now if i buy this can i cancel the airtime plan after a couple of months or do i have to pay of for 24months 

 

 

 

thanks!

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MI5
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Once the device is paid for fully you can cancel the airtime at any time or just keep it running for as long as you want. Your choice slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Once the device is paid for fully you can cancel the airtime at any time or just keep it running for as long as you want. Your choice slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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The warranty on a refurb is only 3-6 months so if anything goes wrong after the initial period, you'd have to get it repaired at a cost to yourself 

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MI5
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It's a min of 3 months or the balance of manufacturers warranty - whichever is the longest.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
It's a min of 3 months or the balance of manufacturers warranty - whichever is the longest.

A question on this (for my info) ....With a refurb are you unaware of how much is left on the manufacturers warranty until you actually get the phone?? I am asking because if you buy a second hand car it always states the MOT left ...

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MI5
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You can usually check once you have the phone by checking the manufacturers website but no way of you checking what o2 are going to send you upfront.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
You can usually check once you have the phone by checking the manufacturers website but no way of you checking what o2 are going to send you upfront.

Thanks for that...silly question probably but something that struck me when I read your answer....

(Thinking about it though... they surely wouldn't have a shelf full of particular refurb models to choose from) Smiley Very Happy

 

 

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MI5
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The reality is that most are brand new 14 day returns but you do get a few that are older and may have been refurb through recycle schemes or other avenues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Anonymous
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@jonsie wrote:

....but God help you if it's been refurbished by Anovo!!


Even God wouldnt be able to help you then

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