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Pay off some of my Device Plan

Bryanjsmith
Level 1: Joiner
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Hi I've just upgraded to iPhone Pro Max and in order to reduce my mthly bill I want to pay off a chunk now.  Last time I did this online and used paypal.

 

I can't seem to find the page.  I can't do it over the phone as I want to use my Paypal account.  Anyone help?

 

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MI5
Level 94: Supreme
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Registered:

@Bryanjsmith 

You now need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bryanjsmith
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Registered:

Will I be able to use my PayPal account by phoning?

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MI5
Level 94: Supreme
  • 144338 Posts
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Registered:

I honestly doubt it @Bryanjsmith 

but the only way to pay in any form, is to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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