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Pay off sim early

Lancaster42
Level 1: Joiner
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Hi does anyone know if you pay off your sim early you keep service until the actual contract date end

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jonsie
Level 94: Supreme
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If you make full payment it just stays on your account as credit 

It will then reduce each month until the final payment

You can then either upgrade now or cancel once your final payment goes out

However, due to the increase and amendment to the terms of your contract as per Ofcom changes, O2 are allowing customers to leave within 30 days without penalty

You should receive an email about this

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

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MI5
Level 94: Supreme
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@Lancaster42 

Refresh guide here Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
  • 95117 Posts
  • 611 Topics
  • 7111 Solutions
Registered:

If you make full payment it just stays on your account as credit 

It will then reduce each month until the final payment

You can then either upgrade now or cancel once your final payment goes out

However, due to the increase and amendment to the terms of your contract as per Ofcom changes, O2 are allowing customers to leave within 30 days without penalty

You should receive an email about this

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

Message 3 of 3
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